TOM TOM 720 Go – Sat Nav problems – Video

03. Sep, 2010 5 Comments

Pre my connection to the computer & downloading of software my sat nav was working fine. Since my first software update the Tom Tom freezes, switches off etc. Since a ‘reset’ it won’t even load
Video Rating: 3 / 5

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5 Responses to “TOM TOM 720 Go – Sat Nav problems – Video”

  1. Doppeldropper 03. Sep, 2010 at 10:09 pm

    @meuswe
    …Same happened to me too, Go720 won’t load the stuff from internal (onboard) memory and jams to show the divice and “SD card” pic with red cross over it :( . Is there a way to replace the onboard memory or use SD card with maps as “backup” memory to keep runnig the device?

  2. meuswe 03. Sep, 2010 at 10:17 pm

    I have a similar problem with mine but it wont even load the hard drive. I contacted TomTom and they were not helpfull at all. It was working until I connected it to the CPU then it stopped working. Now Im stuck with a product that I paid over $400.00 usd for and it dosent work. TomTom tech support said they were sorry for the inconvenience. What a crock, Ive written them time and time again to no avail. I think I will buy another one and do the old switcharoo. That’ll teachem

  3. hugochka 03. Sep, 2010 at 11:00 pm

    Try to delete the startup Image. It might sort it out…

  4. mchvs 03. Sep, 2010 at 11:27 pm

    I had the same with my TomTom ONE 3rd. It crashed after a sync and wouldn’t come back. Tech support guided me to the solution: I plugged the unit to a PC with no HOME installed, formatted it (it didn’t format in the PC with HOME) and had it updated again. My unit was only two weeks old, so I was able to download the latest map again, but I guess a backup restore would work. Now I keep the backup on a safe place. I suggest calling tech support because they must be used to this kind of problem.

  5. InFltSvc 03. Sep, 2010 at 11:47 pm

    I had the same problem with my 910 GO here in the US. I had a hard time to make them return it and get one that worked. It turned out that it was a software problem. I did the same thing you did. It was working fine and when I went on line with Tom Tom home, I downloaded some things and that is when the problems started. I hope that they will offer you another one. I will never download anything to my new Tom Tom. God luck to you sir.